SMS Terms & Conditions

SMS CONSENT

Phone numbers and SMS consent will not be shared with third parties or affiliates for marketing purposes.

TERMS AND CONDITIONS

Consent for SMS Communications

Upon granting consent to receive SMS communications from our credit union, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.

Types of SMS Communications

After obtaining consent, the following types of messages may be sent to you, depending on your interactions with our services:

1. • Customers and Guests: Updates related to orders, deliveries, or other relevant information.
   • Job Applicants: Notifications regarding the status of your application.
   • Appointment Reminders: Reminders about scheduled appointments or events.
   • Example Message:
     “Hi [Member Name], this is a reminder about your upcoming appointment with Union Pacific Streamliner Federal Credit Union on [Date] at [Time]. We look forward to seeing you!”
     To opt out, reply “STOP” to unsubscribe. Message data rates may apply. Messaging frequency may vary. For assistance, reply “HELP.”

Standard Messaging Disclosures

1. • To opt out of SMS communications, simply reply with “STOP.”
   • For assistance or inquiries, reply with “HELP.”
   • Message and data rates may apply

Sample response for “HELP” reply:
“For further assistance, please visit our website at www.upcu.org or contact us at 800-370-2260.”

Message Frequency

You may receive approximately 5-10 messages per day related to your requests. However, the frequency may vary depending on the nature of the communication

Opt-In Method:

You may opt-in to receive SMS messages from Union Pacific Streamliner Federal Credit Union in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

For more information on our privacy policies visit:  https://upcu.org/privacy-policy

To update your SMS Consent, click here.  https://forms.joinmycu.com/tqpdgprksg/cuwebsite/standalone